**Money Back Guarantee Policy for QORLINTHAVE** **Introduction** At QORLINTHAVE, we are committed to providing our customers with products of the highest quality and exceptional service. If you are not completely satisfied with your purchase, we offer a comprehensive money-back guarantee to ensure your complete satisfaction and peace of mind. **Eligibility for Returns** 1. **Time Frame:** To be eligible for a return, you must initiate the process within 30 days from the date of purchase. 2. **Condition:** Products must be returned in their original condition, unused, and in the original packaging. 3. **Proof of Purchase:** A valid receipt or proof of purchase is required for all returns. **Non-Refundable Items** Certain items are non-refundable. These include: - Gift cards - Downloadable software products - Items on sale or discounted items **Return Process** 1. **Initiate Return:** Contact our customer support team at support@qorlinthave.com with your order number and reason for return. 2. **Approval:** Once your return request is approved, you will receive detailed instructions on how to ship the product back to us. 3. **Shipping:** Customers are responsible for the shipping costs of returning the item. We recommend using a trackable shipping service or purchasing shipping insurance, as QORLINTHAVE cannot guarantee the receipt of your returned item. **Refunds** 1. **Inspection:** Upon receipt of the returned item, QORLINTHAVE will inspect it to confirm its condition. 2. **Approval:** If the return is approved, a refund will be processed to your original method of payment. 3. **Processing Time:** Refunds may take up to 7-10 business days to appear in your account, depending on your payment provider. **Exchanges** If you wish to exchange a product for a different size or color, please contact our customer support team. Exchanges are subject to product availability and must adhere to the same eligibility requirements as returns. **Contact Us** If you have any questions or require further assistance, please do not hesitate to contact our customer support team at support@qorlinthave.com. We are here to help you Monday through Friday, from 9:00 AM to 5:00 PM. **Conclusion** QORLINTHAVE is dedicated to your satisfaction. Our Money Back Guarantee is designed to ensure a hassle-free return experience. We value your trust and are committed to providing exceptional service and high-quality products. **Effective Date** This policy is effective as of the date of your purchase. QORLINTHAVE reserves the right to modify, amend, or update this policy at any time.